From your first idea to a finished video.

Start with a series

Choose a niche and give the writer a clear brief. Set your voice, language, art and captions. Save a browser draft, or sign in to keep several series across devices.

Choose your soundtrack

Use one library track, one owned MP3/WAV, or No music. Uploads must be 5 seconds to 10 minutes and at most 10 MB. Wait for processing before using the account track.

Older browser-only audio needs an explicit “Save audio to my account” action. Sound links cannot be imported: upload the file, choose a library track or remove the old reference.

Activate a schedule

When generation and billing are enabled, subscribe for one saved series in Billing. The subscription controls its paid allowance. A paused series keeps its settings; stop renewal separately in Billing.

Review the finished video

Find accepted output in Videos and its schedule in Calendar. Check the actual duration, script, pronunciation, sources and visual continuity. Generated content can contain errors; factual stories need supporting evidence.

Make a change

Title and description edits are free. A script or voice change creates a quoted rebuild, with its own result. Your original video stays intact. Changed publication details need a fresh approval.

Resolve a hold

Read the reason beside the video. Add credits if the selected opening cannot be funded, or explicitly select a still opening for future work. Reconnect an expired social account or choose a new future publication time when prompted.

“Checking outcome” means the provider may already have accepted work. Keep the existing attempt while SeedViral reconciles it; do not create a second purchase or post.

Download before expiry

Accepted video files are available for 90 days. Temporary links expire sooner; reopen the video to get a new one. Exporting account data does not include the video files.

Still need help?

Contact support with the video or series you were working on and what you expected. Never send a password, card number or access token.